Plot summary Covid-19 and the economic recession have caused us all to endure difficult conditions for long periods of time in the global markets. This situation is like a strange sea for the traditional startup model in Silicon Valley, which is a startup model aimed at rapid growth and creating “unicorns”. Instead of unicorns, camels […]
Source: Harvard Business Review Authors. Hubert Joly – The former Chairman and CEO of Best Buy, a senior lecturer at Harvard Business School, and The Co-Author with Caroline Lambert of The Heart of Business. Joly has been recognized as one of the top 100 CEOs in the world by the Harvard Business Review, one of […]
Integrating emotional intelligence assessment and development into a six-month process for new managers world-wide, the FedEx Express team at their Global Learning Institute is building the skills and expertise for people-first leadership. The program is yielding an 8-11% increase in core leadership competencies, with over half the participants experiencing very large (10-50%) improvements in certain […]
Summary. In the face of rapid, disruptive change, companies are realizing that managers can’t be expected to have all the answers and that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering […]
You might be familiar with leadership training models. Sometimes, receiving leadership advice from an external perspective can be effective. Leadership training programs can bring many benefits. However, do you fully understand the core principles for effective leadership training? Let’s explore in the following article. 6 Core Principles for Leadership Coaches Whether you are an external […]
Executive Coaches are like any other breed of professional: some are good, some are not. But because the potential impact of an executive coach can be so high, their defects, blind-spots and shortcomings need to be rigorously understood before hiring them. The deficiencies of executive coaches often result from over-reliance on a particular approach or focus. Here […]
Author: Scott Edinger: founder of Edinger Consulting, is a coauthor of Making Yourself Indispensable and author of The Hidden Leader: Discover and Develop Greatness Within Your Company. Scott’s next book, The Growth Leader: Strategies to Drive the Top and Bottom Lines, is coming out in September of 2023. Summary Thousands of years ago, Aristotle identified pathos as […]
Your best employee knocks on your office door and submits his resignation. What’s the first thing you’re going to do? A common workaround is to give them higher salaries, better perks to retain them. But 6 months later, you might hear another knock on the door — and it’s happening again. In 2021 and 2022, […]
Summary. Research over the past few decades has shown us that the most important leadership qualities are centered around soft skills and emotional intelligence. But do these skills point to deeper competencies? A survey of 195 leaders from more than 30 global organizations suggests that there are five major themes of competencies that strong leaders […]
The mission to optimize the level of employee happiness has led some organizations to appoint Chief Happiness Officers. For example, many years ago, Google appointed Chade-Meng Tan, an engineer, as their “Jolly Good Fellow,” and since then, he has written the book “Search Inside Yourself.” Let’s explore the true meaning of happiness within organizations and […]
Source: Harvard Business Review Authors: Julia Lee Cunningham – Associate Professor of Management and Organizations at the University of Michigan, Stephen M. Ross School of Business. Laura Sonday – Assistant Professor of Organizational Behavior at the University of North Carolina at Chapel Hill. Susan (Sue) Ashford – Michael and Susan Jandernoa Professor of Management and […]
Workshop is part of the program ‘Trà vui’: a series of monthly interactive activities dedicated to Business Managers and Leaders organized by Metta Marketing. “A ruler without wise counsel is like a blind person without a guide.” – Sun Tzu People are compared to floating icebergs; we can only see 10% of their abilities and […]
On August 18th, in the framework of the HAPPY YOU, HAPPY WORKPLACE workshop series organized by Metta, the seminar brought the topic “Enhancing HR department’s image” to leaders and HR professionals. The Human Resources department is always considered as a ‘mediator’ – a place that harmonizes the interests of the business owners and the employees. […]
“Treat your employees as well as you do your best loyal customers, and your business will reap rewards beyond your wildest imagination.” Entrepreneur Richard Branson, who is celebrated for running incredibly successful companies built around happy workforces, writes: “Your employees are your company’s real competitive advantage. They’re the ones making the magic happen–so long as […]
Brand Inside? When you think of marketing, you more than likely think of marketing to your customers: How can you persuade more people to buy what you sell? But another “market” is just as important: your employees, the very people who can make the brand come alive for your customers. Yet in our work helping […]
Internal customer service involves everything an organization can do to help their employees fulfill their duties, reach their goals and enjoy their work. It covers how different departments communicate with each other and how individuals interact with their colleagues, subordinates and superiors. It is a vital aspect of modern business as it creates the environment […]
It’s the classic chicken or egg question — which element comes first when aligning brand and culture? Leadership teams often ask us this question during transformation initiatives. While there is no one-size-fits-all answer, there are three critical questions that any leadership team must answer to understand how to begin optimizing the relationship between their company’s […]
Every small business begins as a startup. In 2020, about 99.9% of all U.S. businesses were considered small businesses with less than 500 employees. Startup companies face several challenges, and the trend has only increased with time as the marketplace becomes more competitive. According to the Global Startup Genome Ecosystem 2019 report, 11 out of […]
For a while, Human Resources Marketing (HR Marketing) focused primarily on job fairs and recruitment postings. However, HR Marketing has now become digitalized and undergone significant changes. In recent years, there have been three popular types of HR Marketing that many businesses are applying. What is HR Marketing? HR Marketing is a general term for […]
One of the foremost factors in business development is human resources. However, many still believe that talent acquisition falls solely under the purview of the Human Resources (HR) department. In reality, other departments, particularly marketing, can collaborate with HR to successfully draw in talent. In this article, let’s explore how Marketing and HR at Metta […]
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